FAQs
You can check-in anytime after 3 PM. Check in phone support is only available until Eleven pm. You may check in until two am as long as you can self check in with out our help. Just read the check in instructions we shall send you, and follow the instructions!!
If you need an early check in we will try to accommodate you if you let us know before your arrival. The fee for an early check in is $40.00.
Check-out by 11 am unless a Late Check-Out is approved. Should you need a late check-out, please ask 24 hours in advance. We'll let you know if it's possible. Late checkout fee is $40.00.
You don’t have to meet us to check-in. It’s a very simple process. The unit is setup for Self Check-in using a Lock pad on the Door. We will send you a password to access the door on the day of your arrival. The password will be valid for the length of your reservation.
Pets (limited to dogs or cats) are welcome with an extra fee of 55 USD for the stay; however, we do request that they stay off the furniture, beds, or blankets/throws as pet hair is difficult to remove. They must be potty trained, clean, and not aggressive. Please pick any waste from the house and dispose of it in the trash can. It is your responsibility to ensure the animals do not damage or destroy the property or make excessive noise - this includes but not limited to barking. If your pet does have an accident inside we request you clean it up immediately.
NO SMOKING INSIDE: Thank you for not smoking, vaping, or burning anything inside, including candles, incense, or illegal substances. Kindly smoke outside, away from open windows/doors. It is your responsibility to dispose of any butts safely and ensure they are disposed of in an ash tray. 200 USD Deep Cleaning Fee will be charged if you smoke inside.